If you have any questions about this Privacy Policy or our privacy practices, please contact us using the contact details set out at the end of this Policy.
1. Introduction
This Privacy Policy explains how (“we”, “us”, “our”) processes personal data when you access and use our mobile application and related services (the “App” and the “Service”).
The Service is intended to provide an informational, preliminary assessment and does not provide a medical diagnosis or replace professional medical advice.
Where we rely on consent for specific processing activities (including, where applicable, explicit consent for health-related data), we will request that consent separately in the App. You may withdraw your consent at any time.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you in advance within the App and indicate when the changes take effect.
1.1 Personal data we process
We process the following categories of personal data, depending on how you use the Service:
A. Assessment inputs (Images and questionnaire responses)
- Images: photos of skin areas you choose to submit for analysis (“Images”).
- Questionnaire responses: answers you provide relating to skin characteristics and risk factors.
- Health-related data notice: Images and questionnaire responses may constitute health-related data under applicable data protection laws.
Cloud processing and deletion:
- To generate an assessment, the Images and questionnaire responses are transmitted to our cloud processing environment, where they are processed by our algorithm to produce the assessment output.
- We do not create user accounts to store Images, and we do not retain Images or questionnaire responses in user profiles.
- We delete the Images and questionnaire responses from our processing environment promptly after the assessment is generated, subject only to short-lived, transient storage that may be technically necessary for secure transmission and processing (e.g., buffering and temporary caching).
- Our diagnostic and security logs are designed not to include the content of your Images.
B. Device and usage data
We may process limited technical and usage information necessary to operate, secure, troubleshoot, and improve the App, such as:
- Device model, operating system and version, app version, language settings.